Frequently Asked Questions
Getting Started
How do I know if counseling is right for me?
Many people seek counseling when they feel overwhelmed, stuck, stressed, anxious, depressed, or are struggling with relationships, grief, life transitions, or other challenges. You do not need to be in crisis to benefit from therapy. Counseling can provide support, insight, and practical tools for navigating life’s difficulties.
What can I expect during my first counseling session?
Your first session is an opportunity to get to know your therapist, discuss your concerns, and talk about your goals for counseling. Your therapist will gather information about your history, current challenges, and what you hope to achieve through therapy.
How often should I attend counseling?
The frequency of counseling depends on your goals and needs. Many clients begin with weekly sessions and adjust over time as progress is made. Your therapist will work with you to develop a schedule that fits your situation.
Insurance & Payment
Do you accept insurance?
Foundations Counseling will accept several insurance policies for individual counseling. Before your first appointment, you should check with your insurance company to determine your deductible, co-pay and possible session limits.
Accepted insurance policies include Aetna, All Savers, Ambetter Superior Health, Blue Cross Blue Shield, Magellan, Behavioral Health Systems, Cigna/Evernorth, Friday, Humana, Surest, UMR, Medicare, and United Health Care.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
Do you offer private-pay options?
Yes. We offer private-pay counseling services for clients who prefer not to use insurance or whose insurance may not cover counseling services.
How much does counseling cost?
If you do not have insurance or Foundations is out of network for you, the cost of the initial individual session is $185; subsequent sessions are $165.
*Note: If you are seeking premarital, marriage, couples or family counseling, these services are not submitted to insurance as billable and would be processed as private pay. For these services, the intake session will be 90 minutes and cost $215. Follow up sessions are $165 for 50 min and $215 for 90 minutes sessions. Payment is due at the time of session and will be charged to the credit/debit card on file.
Counseling Services
What issues do you help clients address?
Our therapists work with individuals, couples, teens, and families experiencing concerns such as:
Do you provide counseling for teenagers?
Yes. We offer teen counseling to help adolescents navigate anxiety, depression, self-esteem concerns, academic stress, relationships, and other challenges common during adolescence.
Do you offer couples counseling?
Yes. Couples counseling can help partners improve communication, rebuild trust, strengthen connection, and navigate relationship challenges together.
Can counseling help with anxiety and depression?
Yes. Anxiety and depression are among the most common reasons people seek counseling. Therapy can help individuals understand symptoms, develop healthy coping skills, and improve emotional well-being.
About Therapy
Contact Foundations Counseling
How do I schedule an appointment?
You can contact Foundations Counseling by phone (469-902-6885) or through our website to schedule a consultation and learn more about our counseling services.
Where is Foundations Counseling located?
Foundations Counseling is located in Allen, Texas and proudly serves individuals, couples, teens, and families throughout Allen and surrounding communities.
700 Central Expressway South Suite 340
Allen, TX 75013
Phone: 469-902-6885
Begin Your Journey to a New Foundation
Taking the first step toward counseling can feel overwhelming, but you do not have to do it alone.
At Foundations Counseling, we are committed to helping clients find healing, resilience, and hope. We invite you to learn more about our team and contact us to schedule a free consultation.
Good Faith Estimate Information
As of January 1, 2022, under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges. You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
